PRIVACY POLICY

At Camping Ciudad de Albarracín, we are committed to protecting the personal data of internet users who access our website and use our services. Through our Privacy Policy, we provide you with all the information you need to easily understand how we handle your personal data on our website, as well as the procedures for exercising the rights granted to you by law.

BASIC INFORMATION ON PERSONAL DATA PROTECTION
CONTROLLER	Boga Service LCA S.L.
PURPOSES	Based on our contractual relationship: Development of the commercial relationship we have with our clients and/or suppliers Reservation management Based on legitimate interest: Responding to information requests received through our contact form, when they are not contractual requests Informing our clients about products or services similar to those that are the subject of the relationship Usability and quality analysis of our website Based on the data subject’s consent: Sending commercial communications by electronic means, when not based on a prior relationship or a request from the data subject.
RETENTION	Data will be kept as long as necessary for its purpose, until the minimum legal deadlines are met, or until the data subject requests its erasure. Except when the legal basis is consent, your data will be kept for a minimum of 5 years.
RECIPIENTS	Your data will not be transferred to other companies, unless it is necessary to manage the service you have requested or it is permitted by a legal provision.
RIGHTS	You have the right to access, rectify, erase, limit or object to the processing of your data for commercial purposes, to withdraw your consent, and to file a complaint with the Spanish Data Protection Agency. To exercise these rights, you can write to recepcion@campingalbarracin.com
ADDITIONAL INFORMATION	You can request additional information about our “Privacy and Data Protection Policy” by writing to recepcion@campingalbarracin.com

WHO IS THE CONTROLLER OF MY PERSONAL DATA? We provide you with the details of the “Data Controller”: Controller: Boga Service LCA S.L. NIF: B-09641069 Camino Gea s/n Camping, 44100 Albarracín (Teruel) Contact phone: 978 710 197 Email: recepcion@campingalbarracin.com FOR WHAT REASON IS MY DATA USED, AND FOR WHAT PURPOSE? At Camping Ciudad de Albarracín, we process your personal data to inform and manage the services you request and/or have contracted with us. Below, we indicate the legal basis for each of the purposes: Purposes based on the contractual relationship Management of accommodation reservations, as well as their payment and billing. Management of requests, incidents, and claims addressed to us through the contact form, when they are related to orders or requests from clients or suppliers. In that case, it will be necessary for the development of the sales contract. Purposes based on legitimate interest

• • Customer service: To attend to the information requests or inquiries you submit through the various existing contact means, including forms. This processing of data allows us to properly assist you and resolve the inquiries raised, which is for your benefit.

• • To inform our clients about products or services similar to those that are the subject of the relationship. Your data may be processed for sending promotional communications, as long as they are related to services of which you are a client. These communications may be sent to the contact details you have provided, such as email, telephone, or postal address. You may exercise your right to object to the use of your personal data for promotional purposes at any time, even from the beginning, by writing to recepcion@campingalbarracin.com

• • Usability and quality analysis of our website. In order to improve the user experience and offer a higher quality service, we may analyze the usability of the platform and the degree of user satisfaction.

Purposes based on consent Sending newsletters to the indicated email address, through which commercial campaigns will be conducted. In this case, it will not be legitimized by the commercial relationship, so we will request your consent to inform you of our products, services, and associated promotions. We inform you that WE DO NOT make automated decisions based on the information you provide us. If there are any changes in the future, we would ask for your prior consent. WHAT TYPE OF DATA WILL BE PROCESSED? To fulfill our commitment, we will process data that includes these categories: identification data, contact data, and other data related to the commercial, accounting, and fiscal scope. In addition, our systems may store connection and browsing data for technical, analytical, and statistical purposes, in order to include improvements to our platform that enhance the user experience. You can find information about our use of this type of data in our “cookie policy,” which you may have seen on your first visit or can consult at the bottom of this page. HOW IS MY DATA OBTAINED? The data we need to provide our service is obtained from the information provided by the user, either directly or indirectly. For example, when using the forms available on our website or when you provide us with information in person or directed to our physical headquarters. HOW LONG WILL MY DATA BE KEPT? At Camping Ciudad de Albarracín, we will only keep your data for the time essential to fulfill the described purpose, so when they are no longer necessary for their purpose, they will be blocked (they will not be used in any way). Keeping them blocked allows us to handle claims and comply with the responsibilities acquired by our service and by the use we give to your personal data. On the other hand, we must respect the retention periods that allow us to comply with our legal and fiscal obligations. For example, in the case of data collected to bill for a service, we will keep it for a minimum period of 5 years from the last invoice. IS IT NECESSARY TO PROVIDE MY DATA? The information contained in the forms is essential to manage the requested service, attend to your request for information, or subscribe to our newsletters (if applicable). For example, your identification data is necessary to manage your reservation, bill you, and comply with our tax obligations. WHO WILL RECEIVE MY DATA? We will not communicate your data to other companies or individuals unless it is necessary for the provision of the service you request, we are required by law, or you allow us to do so in advance. In any case, it would only be communicated to fulfill the purpose or purposes for which you gave us your data, and we will not use it in any other way contrary to them. For example, it may sometimes be necessary to collaborate with some third-party service providers who have access to your personal data and who process it on behalf of and for the account of Camping Ciudad de Albarracín for the provision of their services. Specifically, and by way of example and not limitation, said providers perform their services in the following sectors: logistics and transport services, accounting and tax advice, technology and/or IT service providers, including the support and maintenance of our website. Our web pages are hosted on national servers, so we inform you that we do not carry out international data transfers. If it were necessary to manage a certain service, these would be carried out based on adequacy decisions, guarantees, binding corporate rules, or applicable specific situations, and we would inform you of this. WHAT RIGHTS DO I HAVE REGARDING THE USE OF MY PERSONAL DATA? Every person has control over their personal data. On our website, you can exercise the following rights for FREE:

Access	You can check what personal data we keep about you.
Rectification	You can correct or modify your personal data when it is incorrect.
Erasure	You can ask us to delete your personal data.
Objection	You can request that we stop processing your personal data. You can object to the use of your data for receiving promotional communications.
Restriction of processing	You can exercise this right in these cases: When we no longer need to process your data, but you need it for the exercise or defense of claims. When you have objected to the processing of your data for the satisfaction of a legitimate interest, while it is being verified whether the legitimate grounds for the processing prevail over yours. When the processing is unlawful, but you object to the erasure of the data. While the challenge to the accuracy of your data is being verified.
Portability	You can request and receive, in electronic format, the personal data you have provided us and those that have been obtained from your contractual relationship with us, as well as transmit them to another entity.

For purposes for which you have given your consent, you have the right to withdraw it without affecting the lawfulness of the processing. You can exercise any of these rights easily and free of charge by writing an email to recepcion@campingalbarracin.com or by contacting our headquarters by postal mail. In both cases, you must prove your identity. If you believe that we have not processed your personal data in accordance with the regulations or have any questions regarding the exercise of your rights, please contact us and we will try to resolve any doubts about the situation immediately. However, we inform you that you have the right to file a complaint with the Spanish Data Protection Agency, by writing to the address C/ Jorge Juan, 6. 28001 – Madrid. On the website www.agpd.es you will find other ways of contact. CHANGES TO OUR PRIVACY POLICY At Camping Ciudad de Albarracín, we aim to improve continuously, so it may be necessary to modify our Privacy Policy. If changes are planned in the purpose or legitimacy with which we use personal data, we will communicate this to the user. In any case, we suggest that you review this Privacy Policy from time to time in case there are minor changes or we introduce any improvements, as we will use it as a permanent point of information on our Website.